Here are some important things that prospective patients should know:

  • Not all dental services will be available.  Emphasis will be on basic dental care, such as fillings, extractions and cleanings.
  • No appointments will be taken. 
  • No pre-registration is available.
  • Care is provided on a first-come, first-served basis.
  • Doors will open at 6:00 am.
  • There are no income eligibility requirements; anyone can receive treatment.
  • No false teeth (dentures) will be made.
  • Patients with serious health problems may not be able to receive dental treatment (for example, extremely high blood pressure, high blood sugar levels, and severe disabilities).  If a medical issue is discovered during the initial screening process, the patient will be instructed to seek dental care elsewhere.
  • Patients will not receive all the care and dental work that is needed; the most critical dental problems will receive priority treatment.


Recommended items for patients to bring to MOM:

  • List of current medications and a one day supply
  • Baby supplies for a full day (diapers, formula, etc.)
  • Something to help you pass the time such as reading material, knitting, crossword puzzles, etc.
  • Water and snacks
  • If a patient is in severe pain NOW, don’t wait until the Mission of Mercy. Seek treatment immediately!



The Springfield Convention and Visitors Bureau has donated Lot 2O on the below map for free patient parking.  The lot is ½ block east of the BOS Center on Washington, just across the railroad tracks.  The lot has 60 parking spaces and will not be able to accommodate all patients.  On Friday, please consider taking the Springfield Mass Transit District busses, or you may need to pay for parking.  Parking fees in Springfield are very reasonable.  The BOS Center’s parking garage at 7th and Washington charges $1/hour and $7/day.  The Wyndham offers public parking in its lot as well at the same price.  On Saturday, free parking is available on the street (meters not active) or across the street from the BOS Center in the Horace Mann Insurance Company’s parking lot at 9th and Washington.